导游自我评价 篇1
通过这一年的工作以及学习，我个人的工作模式又有了新的突破，工作方式也有了较大的改变，现将一年以来的工作情况总结如下：
1、在带领旅游团游览景点过程中，不再只是单一的讲解景点历史，而是结合天津近几年的发展概况，及未来发展计划系统讲解给游客，进而展现一个近代与现代相结合，高速发展中的天津市。
2、加深与游客的交流，在最短的时间内融入到游客当中。并像陪伴家人一样对待全团每一位游客，尽量满足游客所提出的要求，虚心听取游客的建议，以最好的服务让每一位游客开心而来满意而归。
3、在旅行社规定范围内，为我社及个人争取最大的经济效益。
4、在工作过程中，不断的像我社同事及其他旅行社导游学习，借鉴先进的带团模式，充实自己文化修养，进而提高自己的业务能力。
5、在接到社里分派接团通知的情况下，提前做好行程计划，与全陪或领队及时沟通，以便在第一时间掌握本次团队的第一手资料，从而更好的安排时间与行程，以避免因沟通不及时导致的时意外状况的发生，而导致游客的不满。
以上几点是我个人在这一年工作中学习和总结出的经验，同时经过这一年的工作也锻炼了我自己的协调办事能力和文字言语表达能力等方面，保证了每次接待旅行团的工作都能正常顺利的进行，以精神饱满的状态对待每一天的工作任务，热爱本职工作，积极提高自身各项业务素质，争取工作的主动性，具备较强的专业性；责任心，努力提高工作效率及工作质量。
导游自我评价 篇2
xx年即将过去，回顾这一年来的工作，我在公司领导及各位同事的支持及帮助下，顺利完成了公司每次分派的带团任务。尽自己最大的努力做好每一个景点的讲解工作，争取能达到游客百分之百的满意，为三元国际旅行社的声誉;以及未来的发展，贡献着自己的力量。通过这一年的工作以及学习，我个人的工作模式又有了新的突破，工作方式也有了较大的改变，现将一年以来的工作情况总结如下：
1.在带领旅游团游览景点过程中，不再只是单一的讲解景点历史，而是结合天津近几年的发展概况，及未来发展计划系统讲解给游客，进而展现一个近代与现代相结合，高速发展中的天津市。
2.加深与游客的交流，在最短的时间内融入到游客当中。并像陪伴家人一样对待全团每一位游客，尽量满足游客所提出的要求，虚心听取游客的建议，以最好的服务让每一位游客开心而来满意而归
。3.在旅行社规定范围内，为我社及个人争取最大的经济效益。
4.在工作过程中，不断的像我社同事及其他旅行社导游学习，借鉴先进的带团模式，充实自己文化修养，进而提高自己的业务能力。
5.在接到社里分派接团通知的情况下，提前做好行程计划，与全陪或领队及时沟通，以便在第一时间掌握本次团队的第一手资料，从而更好的安排时间与行程，以避免因沟通不及时导致的时意外状况的发生，而导致游客的不满。以上几点是我个人在这一年工作中学习和总结出的经验，同时经过这一年的工作也锻炼了我自己的协调办事能力和文字言语表达能力等方面，保证了每次接待旅行团的工作都能正常顺利的进行，以精神饱满的状态对待每一天的工作任务，热爱本职工作，积极提高自身各项业务素质，争取工作的主动性，具备较强的专业性;责任心，努力提高工作效率及工作质量。在这一年的工作中我个人也存在一些问题，比如工作还不够细致，由于个人脾气秉性容易与同事造成不愉快等等，在未来的时间里我会努力改正自身存在的问题，希望社领导和各位同事多帮助我，指出我的缺点和不足。
我会虚心听取，及时改正。在新的一年里，我决心认真提高业务工作水平，为我社经济效益的发展贡献自己全部力量，在新的一年里我将在以下几点进行加强以便于更好的完成社里布置下的每次带团任务：
1.加强学习，拓宽知识面，努力提高自己的文化素养，认真学习旅游专业知识以及相关常识。
2.关注本地旅游业发展走向，从而在工作中对自身的不足加以调整，以较强的针对性，针对不同群体的游客不同模式不同主题的讲解。
3.及时了解同业竞争对手先进理念，以及新的举措且及时向领导汇报，以便领导作出发展计划及工作调整。
4.对内完成好每一次接团任务，对外尽自己最大努力提高三元旅行社良好声誉。以上是我在新的一年里为自己制定的工作方向及目标，希望在社领导和各位同事的帮助下完成，另外在xx年的工作当中，我衷心的希望社领导能够加大力度，多方面的搜集，听取对我社发展有益的意见。各位同事能够积极献策，不遗余力的为我社发展作出贡献，我社可以采取奖赏制度，凡采纳的意见或有利于我社发展的计划，应给予一定的表扬物质上的奖励，以调动每一位员工的工作积极性。新年将至，在此我提前祝徐姐杨总日进斗金，生意兴隆，祝同事明年店里爆满(包满)!新年大吉预祝明年咱们三元旅行社在英明神武的徐姐杨总领导下和全体同事的共同努力中再一次实现每个景点里都是粉色的旗帜!
导游自我评价 篇3
具有丰富的旅游行业工作经验，有较强的沟通交际能力和市场开发能力，能开拓并管理好销售渠道和客户资源善于沟通、协调有较强的组织能力与团队精神。性格开朗、稳重、有活力，待人热情、真诚，工作认真负责，积极主动，能吃苦耐劳，勇于承受压力，敢于创新。
导游自我评价 篇4
Guide work personal self-identification years in the past, review the work of the past year, I in company leaders and colleagues with the support and help, the successful completion of the company each mission mission assigned. Do their best to do a good job explaining the work of each attraction, and strive to achieve 100% satisfaction with tourists, as the reputation of Sanyuan International Travel Service; and the future development, contribute their own strength. Through this year's work and learning, my personal work model has a new breakthrough, work has also been a big change, now a year since the work is summarized as follows:
1. In the process of guiding tour groups to visit scenic spots, it is no longer just a single explanation of the history of the attractions, but with Tianjin in recent years the development of the situation, and the future development plan system to explain to visitors, and then show a combination of modern and modern, Development of Tianjin.
2. To deepen the exchange with the tourists, in the shortest possible time into the tourists. And like to accompany the family as the whole group to treat every visitor, as far as possible to meet the requirements of tourists, with an open mind to listen to the recommendations of tourists to the best service for every visitor happy and satisfied.
3. In the context of travel agencies, for my agency and individuals to fight for the greatest economic benefits.
4. In the course of their work, I continue to like my colleagues and other travel agencies tour guides learn from the advanced mode of delegation, enrich their own cultural accomplishment, and then improve their operational capacity.
5. In the case of receiving a notice from the dispatching agency, make a good trip plan in advance, communicate with the Quanpei or the team leader in time so as to grasp the first-hand information of the team in the first time, so as to better arrange the time And travel in order to avoid communication is not timely lead to the occurrence of unexpected situations, which led to dissatisfaction with tourists. The above points are my personal work in this year to learn and sum up the experience, and after this year's work also exercise my own ability to coordinate and verbal communication skills, etc., to ensure that each received tours The work can be normal and smooth, full of energy to the state to deal with every day tasks, love their jobs, and actively improve their own professional quality, for the initiative, with strong professionalism; Improve work efficiency and work quality. In this year's work, I personally have some problems, such as the work is not enough detail, due to personal temper disposition easily caused unhappiness with colleagues and so on, in the future time I will try to correct their own problems, I hope the community leaders and Colleagues and more to help me, that my shortcomings and deficiencies. I will humbly listen to, timely correction.
In the new year, I am determined to seriously improve the level of business work for the development of social and economic benefits to contribute their full strength in the new year I will strengthen the following points in order to better complete the layout of the community Under each mission mission:
1. To strengthen learning, broaden the knowledge, and strive to improve their cultural literacy, conscientiously study the tourism professional knowledge and related knowledge.
2. Concerned about the development of the local tourism industry, which in their work to be adjusted to their own lack of targeted to different groups of tourists in different modes of different topics on the explanation.
3. To keep abreast of the advanced concepts of competitors and to report to the leaders in a timely manner in order to lead the development plan and work adjustment.
4. Internal good every mission to complete the mission, do their utmost to foreign efforts to improve the good reputation of ternary travel agencies.This is my new year for the development of their own work direction and goals, I hope the leadership of the community and colleagues with the help of the completion of the work in the years, I sincerely hope that social leaders can increase efforts, more The collection, listen to the development of useful advice to our society. Members can actively contribute and contribute to the development of our society. We can adopt a reward system. All the suggestions adopted or the plans that are conducive to the development of our society should be rewarded with material commendation. The enthusiasm of the staff work. New Year is approaching, in this I wish in advance Xu Jang Yang into the fighting gold, business is booming, I wish my colleagues next year, the store full (full) New Year Day wish next year we ternary travel agencies in the wise and well-known Xu Jie Yang total leadership The next and all my colleagues in the joint efforts to achieve once again in each of the spots are pink banner!
导游自我评价 篇5
本人性格开朗，严以律己，以诚待人，工作积极主动。善于与上下级、不同文化背景的人沟通，乐于助人，具有吃苦耐劳和团结协作精神;稳重且具备工作热情，有很强的责任感和事业心;希望能通过努力成为一名有经验的管理人员。